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Urgent / Real-Time

Need urgent or real-time support?
Is your class or event interrupted? 
Please call us at 617-521-2222

  • Phone Support Hours:
  • Monday - Thursday 7:30 AM – 9:00 PM
  • Friday 7:30 AM - 7:30 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday Closed

  • Classroom & Event Support:
  • Monday - Thursday 7:30 AM – 9:00 PM
  • Friday 7:30 AM – 7:30 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday Closed

In person / Check out

After Hours Outage

Technology-related service outage during non-business hours? Call Public Safety 617-521-1112, who can page us after hours. Examples: Campus-wide outage of: Email, wireless/wired network, printing, phone system, Workday, Simmons Websites, department network drives, etc.